Quickbooks Won't Open - How to Resolve This Problem

This is a common error and can occur anytime while you are using the Quickbooks application. The error prompt may display: Quickbooks stopped working.
Quickbooks won't open

Quickbooks is loved for the versatility that it provides to the users to carry out the accounting operations. It is preferred by mid-sized and small-sized companies to manage their inventories, accounts, bill payments, and more. But, there are times when Quickbooks fail to open. This is a common error and can occur anytime while you are using the Quickbooks application. The error prompt may display: Quickbooks stopped working. Usually, this happens when you attempt to open a company file on the application. So, if you can also not open the Quickbooks application, here is what needs to be done. But before that, let's check out what's stopping Quickbooks from opening.

Sources of Quickbooks Won't Start Issue

  • The name of the Quickbooks file is very long.
  • In case different users are attempting to access a company file available in single-user mode.
  • QBWUSER.INI file may be damaged or corrupted.
  • You are using an incorrect method to open your company file.
  • There may be some issues with the company file.
  • The operating system may be damaged or corrupted.

Indications of Quickbooks Error 

  • Quickbooks desktop may frequently freeze, especially when you are performing a particular operation.
  • The system responds to the mouse or keyboard inputs slowly.
  • You may not be able to open a company file.
  • Quickbooks error message may appear on the screen indicating that Quickbooks has stopped working. 

Methods to Fix Quickbooks Won't Open Issue

Now we hope that you know enough about Quickbooks won't open Issue. You will now have to proceed to resolve the issue. Here are some troubleshooting methods which can help you get rid of the Issue quickly.

Method 1: Reboot the System 

This is the most basic solution to almost every issue. So, before you use any other method, follow this method. All you have to do is end all the processes running on the system and then restart the system. When the system restarts, you will have to open Quickbooks and check if the issue is resolved or not.

Method 2: Change QBWUSER.INI File's Name

Deleting or renaming the QBUSER.INI file deletes the complete information present in the file related to Quickbooks initialization. Here are all the steps that you need to follow.

  • First, you will have to open the file explorer on the system. Either search it on your system or press the Windows key and E key together.
  • You will then have to hover to the organize tab and then choose the folder option. Click on the search option.
  • Next, hover to the view tab and click on it. Choose the option for advanced settings and then choose the option to show hidden files. Click on Ok.
  • Open My Computer on the system and then open the C drive. In the C drive, open the Documents folder and then the username folder.
  • You will then have to find the Quickbooks folder in the Intuit folder
  • In the Quickbooks folder, look for the QBWUSER.INI file and then right-click on it. From the menu appearing, choose the rename option.
  • To rename the file, all you have to do is add OLD at the end of the name and then save it.

Method 3: Renaming TLG and ND Files

Incorrect Quickbooks file names can be a prevalent cause of many errors in Quickbooks, and Quickbooks not open is one of them. So, you need to change the name of the TLG and ND files. For this, follow the steps given below.

  • To start with, open the folder in which your company files are present.
  • In the folder, you will have to look for the files with .tlg and .nd extension.
  • Next, you need to right-click on each file and then choose the option to rename the same.
  • You will now have to rename the file by adding Old at the end of the name.
  • Save the changes made.
  • When done, start Quickbooks again and check if the error is resolved or not.

Method 4: Employ Quickbooks Install Diagnostic Tool

Quickbooks install diagnostic tools can help you get rid of all the Quickbooks installation errors. To fix Quickbooks not opening errors also, you can use the install diagnostic tool. Follow the steps listed below for the same.

  • To start with, you will have to download the Quickbooks install diagnostic tool from the official Intuit website.
  • You will then have to install it on the system by following all the instructions appearing on the screen.
  • Now, open the tool on the system and then choose the option to start the scan.
  • Wait for the scan to complete. When it is complete, you will have to start your device.

Conclusion

We hope that this article has helped you better understand the Quickbooks won't open errors, and you will be able to resolve it. In case you still face the issue, we suggest you get assistance from the expert. Also, we have listed the possible methods that you can use to get rid of the Issue quickly. They will be available for you 24 x 7.


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